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OpinionsPaid

What is OpinionsPaid?

OpinionsPaid is an online community, where you can earn rewards, take part in surveys and have lots of fun.

When you participate in OpinionsPaid online surveys you directly influence the development of new products and services. You provide direction on new product ideas, packaging designs and even get to try products in your own home.

For every survey you complete you recieve zoints, points which you can exchange for gifts at the zoints shop.

You also become part of the Opinons Paid online community! Meet new people and discuss all sorts of interesting topics.

Sharing your opinions is easy, fun and confidential.

It's absolutely free to join and you even get rewarded for your time!

Who can join OpinionsPaid?

Any resident of Australia can join. You need to be 14 years or older and have a valid email address and not currently be a member of Opinions Paid.

How do I join?

Joining OpinionsPaid is very simple. It should take you less than 15 minutes.

  • Click on register now
  • Enter your email address and choose a password
  • Press Join Now
Continue the registration process by following the directions on screen and completing your profile

You can then take part in blogs, forums, set up your avatar, receive messages from other users and make use of all the other features of OpinionsPaid.

How do I take part in surveys?

Taking part in surveys is very simple.

  • You will receive a link via email
  • Click on the link or copy the link and paste it into your internet browser
  • Complete the survey and press submit

What do you do with my personal information?

We consider your privacy to be of utmost importance. As a member of the Market Research Society of Australia (MRSA), we are bound by the regulations & by-laws of confidentiality & non-disclosure. We will not forward any of your personal information to any other party & we will not try to sell you anything. Your e-mail address will not be used for purposes other than informing you of upcoming surveys or other details directly related to OpinionsPaid.com.

We abide by the new privacy act set out by the Privacy Commission of Australia. Visit www.privacy.gov.au for more details.

I want to close my membership.

You can have your name removed from the panel at any time. Simply click on the Profile link and look in 'Private Profile' > 'Primary Demographics'. There is a link on the page to contact OP to cancel your membership completely.

Surveys

How do I participate in a survey?

You will be sent an e-mail asking for your participation. Alternatively, links to these surveys can also be accessed through "Current Surveys" in the right hand column.

How often will I be asked to participate in a survey?

We do not limit the number of surveys you can participate in, however we will only send you surveys that are relevant to you.

It is entirely up to you whether you choose to participate in all the surveys you are sent, or only some of them. We won't stop asking you to participate in further surveys (unless you specify otherwise) & you won't be penalised for not taking part, if you choose not to take part in a survey.

I was asked to participate in a survey but after answering a few questions, I was told I did not qualify. Why?

By keeping your personal profile up to date you can reduce this from happening, as it helps us to better target the surveys we send to you.

However there will be some surveys that require something quite specific, such as using a particular brand, or purchasing at a particular frequency. Because of these more specific screening questions you may be disqualified from the survey, however you still receive some Zoints, just for giving it a go!

How long will the survey take?

The surveys will vary in length & you will receive a different number of Zoints, based on the length of the survey.

Most surveys should not take more than 15 minutes to complete, however there will be surveys that take longer.

Before you begin the survey we include an estimation of how long it will take, so you can set aside the appropriate amount of time.

What type of surveys are there?

There are lots of types of surveys to take part in including:

Concept Evaluations - these are to provide manufacturers with direction for the development of new products

Product Evaluations – we send product to your home for you to evaluate. You the receive a survey online to complete. These surveys provide manufacturers with an indication of how appealing a product is and how likely it is to succeed.

Usage And Attitude Studies – these are usually quite long, and consider a specific category in detail, such as laundry. These surveys provide manufacturers with an accurate view of there market, so they understand how you use their products and what’s important to you.

Satisfaction Surveys – these usually include lots of statements that you have to rate. They are to help business understand how happy you are with the service they provide, what’s important to you and how they can improve the service they provide.

You can view an example online survey here.

What is the weekly poll?

The Weekly Poll is a weekly survey on a combination of topics, including consumer attitudes and current events.

What are the fun polls?

Fun polls are open for anyone to participate in. Fun Polls allow you to vote on a specific question and then see the live results immediately.

Rewards

How does the rewards program work?

We offer a variety of rewards through a points based system called Zoints. You receive Zoints for completing surveys, referring friends to become members, and by being loyal panel members.

Once you have earned enough Zoints, you will be able to shop for items displayed in our rewards catalogue within My Zone, using your earned Zoints as currency.

You can check your Zoints balance at any time at the top of the page.

How do I spend my Zoints?

Go into the Zoints Shop tab. Choose the category or Zoints range you’d like to purchase in. You will then be taken to the Zoints shop showing you the products that are available.

If you want to look within a category then select this from the drop down box (don’t choose search, it will bring up the category automatically).

If you’d like to refine your search to a Zoints range or just for what you can afford – then choose this from the area below and select search.

If there’s nothing you want from that category or price range then hit return to the Zoints shop, to look some more.

Once you have chosen what you would like you can then view the details of the product, and order the reward.

To order the reward, simply press on the order button. You will then be asked to provide your mailing details, so the reward can be sent to you preferred address. Please read the terms & conditions, tick the box and then press Submit. The reward will be sent to your address, and should arrive within 3 weeks.

Your account will then be adjusted accordingly.

How much do I get paid?

You will be told of the Zoints for completing a survey when you receive your invitational e-mail asking you to participate. Generally, the Zoints you get will reflect the length and complexity of the survey.

You current Zoints are shown in the top right corner of the page.

You can view your account by going into the Account tab.

You can spend your Zoints by going into the Zoints Shop tab.

Profile

What’s my public profile?

Your public profile is the info about you that you provide to the OpinionsPaid community. This includes your signature (your online name), some info about yourself, your avatar and email contact, your favorites and when you last logged on.

This also includes details about posts you’ve contributed to, personal information you wish to share such as your web address or weblog address, as well as setting that control how you interact with this Community Server site such as: themes, time zone, and many other settings.

What’s my private profile?

Your private profile includes your primary demographics, this is information that we require so that we can send you surveys.

Your private profile also includes extended demographics. These are divided into topics. By completing this information, we are able to ensure that the surveys you are sent are relevant to you.

If your details change, please just go into the profile area and update.

Why should I complete my personal profile?

Filling in your personal profile, means that you’ll only receive invitations to participate in surveys that are relevant to you. So you don’t waste time starting surveys that you aren’t right for.

The personal profile questionnaire will be regularly added to, so we’ll ask you to keep it up to date, and let you know if there’s information missing.

What if I need to update my details?

You can update all your contact details in the Profile tab. This includes your public profile, membership and your private profile.

How do I add a Signature?

A signature is a message that is appended to the end of any posts you make. You can edit your signature by going into the Profile tab. Choose Signature and Bio. This signature will then appear at the bottom of any messages posted by you.

What are the other icons/avatars that show up next to users?

An avatar is a feature of the forums which allows for an image to be displayed along with your posts. Avatars may be enabled or disabled by your administrator.

There are many different icons that can show up next to usernames in the forums. Common examples are administrators, moderators, or top posters. Other images may be displayed based on groups the user belongs to.

How do I set my avatar?

You can add your avatar by going into the Profile tab. Choose Avatar. Select Browse, to upload the picture you would like to use from the images on your computer. Select yes for enable Avatar, and your Avatar will then displayed alongside your posts.

What if I don’t want my name displayed?

You can set the option in your profile and your name will not appear in any member listings, including the listing of who is online.

Login

I have a Username and Password, how do I Login?

After successfully registering you should have a username and password. You can then visit the login page and enter your username and password to login.

I already logged in, why do I get logged off automatically?

When logging in if you do not check the ‘Remember Me’ option you will be automatically logged off after an administrator-defined length of inactivity, usually 20 minutes. If you would like the site to always log you in automatically, please check the ‘Remember Me’ checkbox.

I forgot my username and/or password.

If you forgot your username and/or password you can visit the Forget Your Password page (in your public profile under 'Password and Statistics') and have both your username and a new password emailed to you by entering the email account you're registered with. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your username and new password you can login and change your password.

What if I’ve registered but still cannot login?

If you’ve registered and can’t login, check to ensure you have a valid username and password. If you are sure the username and password are valid, but still can’t login you may either require account activation or your account may be on hold. In this case it is best to contact us by clicking on the 'Contact' link at the bottom of the page.

I’ve logged in before, but now can’t login?

First check to ensure your username and password are correct. If you still can’t login your account has either been put on hold or deleted due to inactivity. Please contact us by clicking on the 'Contact' link at the bottom of the page.

User Profile & Settings

How do I turn off email-tracking?

Email tracking is a feature which will send emails to you when messages that you are subscribed to change. You can turn off all email tracking globally from your profile.

Privacy & Security

How do I change my Password?

Once logged in you can change your password from your Profile page. Go to your Public Profile and click on the 'Password and Statistics' tab, then click on 'Change Password'.

How do I change my email address?

Once logged in, you can change your private email address from your Profile page under Primary Demographics.

What if I don’t want my name displayed in the member lists?

You can set the option in your profile and your name will not appear in any member listings, including the listing of who is online.

Navigation

What is a Forum Group?

A Forum Group is a top level grouping of related forums. A forum group contains 1 or more forums.

What is a Forum?

A Forum is a grouping of related threads of discussion. A Forum contains 0 or more threads and 0 or more sub-forums.

What is a Thread?

A Thread is a grouping of related posts. A Thread contains 1 or more Posts. The first post becomes the Thread and replies to the original post increment details on the Thread, such as the reply count or last post.

What do the Thread icons mean?

Thread Icon Legend
Topic with posts you have not read.
Topic with posts you have read.
Popular topic with posts you have not read. A topic becomes popular after a certain number of views and posts (administrator defined).
Popular topic with posts you have read. A topic becomes popular after a certain number of views and posts (administrator defined).
Announcement you have not read
Announcement you have read
A pinned topic with posts you have not read. Pinned topics are displayed before other topics until they become unpinned.
A pinned topic with posts you have read. Pinned topics are displayed before other topics until they become unpinned.
A pinned popular topic with posts you have not read. A pinned topic with enough views or replies to become popular.
A pinned popular topic with posts you have read. A pinned topic with enough views or replies to become popular.
A locked topic with posts you have not read. Locked topics do not allow replies.
A locked topic with posts you have read. Locked topics do not allow replies.

When I view a Forum I don’t see any Threads/Posts?

A forum may not display any threads if there are no threads in the forum or if filters on the forms have been applied and no threads match the filter. An example of a filter is filtering to display threads newer than a certain date, such as threads new in the past 2 weeks.

I just posted a message, how come I don’t see it?

A forum may or may not be moderated depending upon how the forum has been configured. After posting a message in a moderated forum you may receive a message stating that the post is awaiting moderation. Once the moderator(s) approve your post you post will become visible. The moderators may choose to move, edit, or delete your post to ensure that the post is topical to the current forum.

What are the different icons next to threads?

The icons next to threads when viewing a forum indicate different status. You can move your mouse cursor over these icons to see what the different status / types of threads are.

What is an Announcement Thread?

An announcement is a special post type that is always displayed at the top of a forum for a configured amount of time. The purpose of an announcement is to increase the visibility of certain topics.

What is a sticky Thread?

A sticky topic is a special post that causes a post to sort to the top of a forum for a specified amount of time. A sticky topic is similar to an announcement, whereas an announcement is displayed separate from other threads and usually does not allow replies.

What is a Locked Thread?

A locked thread is a special post that does not allow replies. Once a user locks a post or an administrator/moderator locks a thread no more posts are allowed.

Can I sort Threads when viewing a forum?

Yes, you can sort threads when viewing a forum by Author, Replies, Views, and Last Post. The default sort for a forum is to display the newest threads first (Last Post descending). To sort simply click on the options button at the bottom of the screen and select your desired sort order and click 'Apply'.

What is the ‘XML’ icon at the bottom of a forum?

The XML icon is linked to the RSS feed for the forum. RSS is used to allow other applications to subscribe to a forum's posts.

What is the red/green icon next to a user’s name when viewing a Post?

This icon indicates the user’s online status. A green icon means the user has been active recently (usually within the last 15 minutes). A red icon means the user has not recently been active. You can hover your mouse over this icon to see details about the user’s past activity.

I can’t access a forum I know exists.

If you are attempting to access a forum that you have visited before, but now receive an ‘unknown forum’ error there are two likely causes. The first cause is that the forum you are attempting to access is private and you are not signed in. The second cause is that the forum has been removed.

Posting

Can I use HTML?

Yes and no. You cannot type HTML directly into the editor. If you are using Internet Explorer the default editor for creating new posts will be a Rich Text Editor that will automatically format posts using HTML. If you post with a browser other than Internet Explorer a standard HTML textbox is used and BBCode can be used to mark-up posts.

What is BBCode?

BBCode is a special syntax for formatting plaintext posts.

Can I add attachments to my posts?

Yes, however if you are attaching large files such as images or video, we prefer you to attach a link to either flickr or YouTube.

What are Emoticons?

Emoticons are graphical elements that can be added within the body of a post to add emotions to the post. Common examples are the use of smilies within the contents of a post. Community Server comes with a pre-defined set of emoticons, however the administrator can add additional ones.

How do I post a new message to a forum?

You can post a new message to a forum in several ways depending upon how the administrator has configured the site. When viewing a forum you should see an image button reading New Topic. Clicking on this image button will take you to a form for posting a message or ask you to login first. Depending upon how the administrator has configured the site you may be able to post anonymously, i.e. no login required. If you do not see the New Topic image button you may not have enough permissions – even after logging in – to post a message to the forum even though you are allowed to view the forum.

How do I reply to an existing post?

You can reply to an existing post using either the Reply or Quote image buttons displayed with the post. If you do not see the Reply or Quote image buttons when viewing a post you either do not have permissions to reply or the post may not allow replies.

How do I edit my posts?

If the administrator or moderator has configured the forum or your role to allow editing of posts you will see an Edit image button next to posts you have made. Clicking on this image button will allow you to edit your post.

How do I delete my posts?

If the administrator or moderator has configured the forum or your role to allow deleting posts you will see a Delete image button next to new posts you have made. If a post you have made has one or more replies you will no longer be able to delete the post.

My Post has words replaced with ***?

The administrator may have specified a word filter for posts. When word filters are enabled certain words that are deemed to be offensive are filtered and replaced with the ‘*’ character.

How do I add a signature to my posts?

See How do I add Signature to my Post? in the User Profile and Settings section.

How do I add an avatar to my posts?

See What is an avatar? And How do I Set my Avatar in the User Profile and Settings section.

User Groups & Permissions

What are Permissions?

Permissions control what you are or are not allowed to do while browsing the site. The permissions you are granted control all aspects of your view within Community Server.

What is an Administrator?

An administrator is the highest permission level within Community Server. By default, an administrator has full permissions to perform any action, e.g. moderating posts, approving users, and so on.

What is a Moderator?

A moderator is the second highest permission level within Community Server. By default a moderator can perform any number of tasks within a particular forum or set of forums. This includes approving posts, moving posts, deleting posts, editing posts, or banning users. If you have a problem with a particular forum the best place to start is with a moderator. Moderators belong to varying groups configured by the Administrator.

What is a Role or User Group?

A user group, also known as a role, is grouping of common users for the purpose of assigning permissions. In addition to common permission assignment a role can also be used to display an image for a user in that role. Roles make the job of administering and moderating the site easier since users can be assigned to roles and then permission applied based on those roles.

How do I join a Role or User Group?

Users are assigned to user groups by the administrator. If there is a particular group you wish to join, please send a private message or email to one of its members for more information.

Private Messages

What is a Private Message?

A private message is like email within Community Server. You can send a private message to other users within this Community Server site that is visible only to them. No private information, such as the user's email address, is ever disclosed.